CODE CRAYON Co., Ltd. (hereinafter referred to as the “Company”) values users’ personal information and complies with applicable laws and regulations in providing Soulie and related services (hereinafter referred to as the “Service”).
This Privacy Policy explains how the Company collects, uses, and protects users’ personal information.
1. Personal Information We Collect
The Company collects the following personal information to provide the Service.
① During Sign-up and Login (Social Login)
The Service provides sign-up and login through social login providers such as Google, Apple, Kakao, and LINE.
- User ID
- Social login identifier (unique identifier provided by the social platform)
- Email address (may not be collected depending on the social login provider)
This information is collected for the following purposes:
- User identification and account management
- Prevention of duplicate accounts
- Management of service usage history
- Prevention and restriction of fraudulent or abusive use
② For Generating Result Content
- Date of birth
- Birth time (optional)
- Place of birth
- Gender
This information is used solely as input data necessary to provide the Service and is protected in accordance with applicable laws and regulations.
③ Automatically Collected During Service Use
- Device information (OS, device type, etc.)
- Access logs and usage records
- IP address, cookies, and similar technologies
④ Methods of Collection
The Company collects personal information through the following methods:
- Social login authentication process
- Information directly entered by users
- Information automatically generated during service use
2. Purpose of Collection and Use
The Company uses collected personal information for the following purposes:
- User registration and account management
- Provision of AI-based personalized content
- Service improvement and user experience optimization
- Data analysis and statistics
- Customer support and service operations
3. AI-Based Data Processing
The Service generates result content using automated processing (AI algorithms) based on user-provided information.
Such results do not constitute automated decision-making that produces legal or similarly significant effects on users.
- Input data is used solely for generating results and providing personalized services
- The Company does not sell or share personal information without authorization
- For service improvement and model enhancement, data may be processed in a pseudonymized or anonymized form that does not directly identify individuals, in compliance with applicable laws
4. Retention and Use Period
The Company retains personal information only as long as necessary to fulfill its purpose and deletes it without delay once the purpose is achieved.
However, the following exceptions may apply:
① For Service Operations
- Service usage records: retained for up to 3 months after account deletion (for dispute resolution and prevention of service confusion)
② As Required by Law
- Records related to contracts or withdrawal: 5 years
- Consumer complaints or dispute records: 3 years
- Advertising and display records: 3 years
- Access logs: 3 months
- Tax-related records: 5 years
③ Destruction Procedures and Methods
- Electronic data: permanently deleted using irreversible methods
- Printed materials: shredded or incinerated
5. Provision of Personal Information to Third Parties
The Company does not provide personal information to third parties without user consent.
However, exceptions apply in the following cases:
- When prior consent is obtained from the user
- When required by applicable laws
6. Outsourcing of Personal Information Processing
The Company may outsource certain tasks to third parties to provide the Service, including:
- Cloud infrastructure and data storage
- Social login authentication
- Customer support systems
The Company ensures that outsourced parties comply with applicable data protection laws and are properly supervised.
Any changes to outsourced services will be disclosed through this Privacy Policy.
7. User Rights and How to Exercise Them
Users may exercise the following rights at any time:
- Access to personal information
- Request correction
- Request deletion
- Request suspension of processing
Requests can be made through in-service features or customer support.
8. Security Measures
The Company takes the following measures to protect personal information:
- Data encryption
- Access control management
- Security systems operation
- Internal management policies
9. Cookies and Similar Technologies
The Company may use cookies and similar technologies to improve the Service and user experience.
Users may refuse such technologies through browser or device settings.
10. Data Protection Officer
The Company has designated a Data Protection Officer as follows:
Data Protection Officer
- Name: Chanho Cho
- Department: Development Team
- Position: CTO
- Email: help@codecrayon.me
For inquiries regarding personal data protection, users may also contact:
- Personal Information Infringement Report Center (privacy.kisa.or.kr / +82-118)
- Supreme Prosecutors’ Office Cybercrime Investigation (www.spo.go.kr / +82-1301)
- National Police Agency Cyber Bureau (police.go.kr / +82-182)
11. Changes to This Policy
This Privacy Policy may be updated in accordance with applicable laws and service policies.
Any significant changes will be notified in advance.
Addendum
This Privacy Policy shall take effect on April 30, 2026.
In case of any discrepancy between translated versions, the Korean version shall prevail.